Testimonials

Please read from our selection of testimonials, supplied by our past guests.

Dear All, Well back at my desk for the first full day since Independents Day 2010. After a relaxing weekend, I have had plenty of time to reflect on last weeks proceedings. I have to say my overall view is that this years event was the most successful meeting we have run, when considering all the elements that go into making a successful meeting. That we did this with the added complexity of our inaugural Independents Night at the Windmill, makes me very pleased. The success of this year is in no small part down to the effort of you and your teams. Please also share our thank you’s with the hotel reception team (they dealt calmly and efficiently with our room switches), David and Richard on the NMM reception, as well as Miguel who looked after us so well until the end of his shift on Tuesday.  Your invoice has now been paid, as requested, and David and I look forward to working with you again on ID11 on 3/4 July next year. Kindest regards. Nick A, Director, PTR. 12thJuly 2010.

Hi George, just wanted to say thank you to both you and Dan (and Joseph on the day) for looking after us so well and making our event such a success - We will be back. Regards, Annette A, Staples UK & Ireland 12thJuly 2010.

I just wanted to send a few lines to express our appreciation for all the help and advice your staff at the National Motorcycle Museum have given over the past year or so, during the build-up to and planning of our Bookfair on 27th June 2010. The actual event itself went very well and we look forward to a long and happy working relationship with yourselves. Everyone we spoke to or dealt with was first class and from Richard Busz and his assistants, to the staff setting up the room , the cleaners, car park attendants, receptionists, catering staff , Paul the Caretaker, office staff,and others i may have forgotten but are also included please pass on our sincere thanks.I know its a team effort and i just wanted to let you know that it is appreciated. Phil W, Bookfair Manager, 7th July 2010.

Hello Steve, Following on from our telephone conversation on Friday, received great feedback in respect to the Benefit Solutions Meeting: Service excellent – nothing was too much trouble, Function space good, Food Lovely. Venues Wide, 5th July 2010

I was a delegate at yesterday's GAiN conference.  Just a note to say how impressed I was by the motorcycle museum.  A great venue and a fantastic collection.  Catering too was first class.Found the staff helpful and friendly.  I arrived by bicycle, and despite the absence of somewhere specifically to store cycles, they kindly allowed me to lock it securely within the building. An idea.  In advance of visiting yesterday I looked at a map to figure out how best to get to you, from Solihull, by bicycle.  I discovered that there is a fantastic link to the south via Old Station Road, from Hampton in Arden which brings you in safely away from busy roads.  I think the museum could make more of this in its promotional information.  The 'how to find us' section of your web site does not mention cycle access (or indeed access on foot) - a missed opportunity I think that could draw in some extra visitors and help to promote some 'green' credentials. Hope this is helpful. Peter Morgan, 1st July 2010

Yesterday we held a very successful Handover Lunch in the Ballacraine Suite. It had been well planned and organized with help from you and Richard Busz.  But it had that extra ingredient that was the contribution by NMCM staff. When we entered the Reception area we were greeted with a welcoming smile and told that our guests would be directed from downstairs to the Ballacraine Suite.  We were then greeted by the staff laying up tables and subsequently Tom could not have been more helpful form the time we arrived till we left the building.  All the waitresses were chatty and friendly and it created a wonderful atmosphere. I have sent an e mail to Richard Busz expressing our thanks and I would be grateful if you would convey our thanks to all the staff for their help. It is a long time since I organized an event when I was able to relax and enjoy it knowing it was going so well. Brian F, Rotary Club, 28th June 2010

I attended the Tax Club Conference yesterday and wanted to let you know how impressed I was with your conference facilities. The day was well organised and a far better experience than I have had at many conference locations in London. Debbie F, 18th June 2010.

Our conference took place yesterday and I just wanted to let you know how pleased we all were with the venue and how professional and friendly all your staff were.  I have emailed Richard Busz to thank him and have asked that he passes on our thanks to your staff.  Everyone I came into contact with were so helpful and nothing was too much trouble.  The museum is amazing and I plan to return with my husband as I didn't have enough time to go round it all, so I intend to make a day of it very soon. Kindest regards. Deb B, Greater Manchester Police, 26th May 2010

I just wanted to drop you a line to thank you all very much for all the hard work you and your colleagues put into our conference yesterday. The catering was fantastic and enjoyed by all. Miguel was extremely attentive and helpful throughout the whole conference and you all helped to make our event a great success. Thank you once again and we look forward to holding events with you in the future. Kind Regards Gemma J, AGS 26th May 2010

Hi Richard, Just a quick note to say thank you to you, Steve and all the other people who helped with our event on Saturday evening - particularly the person who managed to rescue one of our balloons from the ceiling without bursting it! The room, food and service were all excellent and I'd like to particularly thank the head waiter, who ensured the evening ran smoothly. Thanks again, Rachael S, Perkins Slade. 18th May 2010.

Dear Steve, Just to thank you for all your help in making my ARM a success on Saturday, lots of good remarks for the lunch and Joseph was a treasure. Terri S. 10th May 2010

" Hi Richard, I just wanted to say a personal thank you to you and all of your team for your fantastic professionalism and support before, during and after the Ball. Nothing was too much trouble and I have really enjoyed working with you. As you know it was my first ball and the whole experience for me was made so much better having the help from you all. I know that the Mayor had a wonderful night and will be in touch with you, but I wanted to say a personal thanks to you. Steve (Gifford) was also great! Thanks again!
Victoria P. SMBC 22nd March 2010

" We had the most enjoyable and successful evening last Friday and with your support raised over £9,000 which will all go to charitable causes both in our own District and also overseas. I undestand that all who attended enjoyed the evening as much as I did and I would thank you for your support, we look forward to seeing you again next year"
David A, Rotary Club. 7th March 2010

" Now that the dust has settled and I’ve had a weekend to relax before the next job, I would like to thank yourself and all the team at NMM for the co-operation on the pre event assistance and the all the assistance we were given on the event day. I’m sounding like a ‘nice guy’ here but, believe me, it’s very rarely that I have the pleasure of ticking all the boxes when it comes down to customer service. But from the chaps who put the tables in position to the waiters from the bar staff to the reception staff – everyone had a ‘can do’ attitude. Wonderful! Big thanks to Steve (the Tec guy...(wish I could afford him permanently on our crew)and Augusto – who is a credit to you and a great ambassador for the venue. However, I’m sure it was made easier for him to do his job as the food was excellent and piping hot! Please pass on our comments to the management.
Clare B, Coventry Bowles Consultancy. 8th March 2010

" Hi, I just want to say thanks to you guys for all your help with our conference last week. You made the event run smoothly and look professional- so I'm very grateful.
Emma B, BIASI UK. 16th February 2010

"Richard - a personal thank you from me and conveyed thanks from all my colleagues at BCA for a superb couple of days. We felt you and your staff were extremely attentive at all times, no problem was too great. We enjoyed quality service levels and the highest standard of food quality and presentation. Please also pass our thanks onto Carlos. Thank you. Steve - a personal thanks to you too. The occasion was considerably enhanced by your personal input"
Keith R, BCA. 4th March 2010

" Just a quick email to say thank you very much for all your help with the event CACI held at the National Motorcycle Museum this week. Everything went really smoothly and this was largely down to your helpful, friendly staff. Thanks again - if we ever need to hold any other events in the Midlands, I'm sure to be in touch. Stephanie R, CACI Ltd. 12th February 2010

" Please express to your team that our guy's had a wonderful time and I have recieved numerous compliments about the food and venue"
Bianca G, SERCO, 18th February 2010

"All, Thank you very much for your help in co-ordinating what has been a very successful series of seminars throughout last week. Please pass on our thanks in particular to those who handled the registration on our behalf and for accommodating any 'last minute' changes on site; it was all very much appreciated. Feedback from the presenters and our delegates has been very good and we are confident of securing new business as a result. I hope we can work together again on future events at some point; and am happy to be used as a reference for future clients should you wish to do so. If you have any surplus materials (literature, pens & badges) can you please arrange to return these (address below) for my attention and if there are any outstanding balances to be settled; please contact me.

Many thanks once again from myself and the team".
Lisa R, Cazenove Capital Management

" I would just like to take this opportunity to thank you, and your staff who looked after us on the day for the high level of service and food provided. This contributed in no small part to a very enjoyable and successful day for the bank and I can assure you that we shall be looking to hold further events at the museum."
Cater Allen Private Bank

" Many thanks for all the help you and your colleagues gave us at our event last week. We were extremely impressed by the facilities at the National Motorcycle Museum and the efficiency and professionalism of your staff has brought many compliments from our guests"
Metals Industry Skills & Performance.

" Our Lease Plan event was a big success and the clients are delighted. For our part, it was good to be back at the Motorcycle Museum and to have such experienced and professional support such as Joseph and his team. It was also a pleasure to deal with Richard again. You certainly have a great team and we’re looking forward to coming back again soon."
Dormer Stopps

"I am writing to express my thanks to you and your team for the help you gave us in making our seminar last Thursday so successful. I received man compliments from hosts and guests on behalf of you and your team who where extremely helpful and anxious to ensure the smooth running of our event."
Scottish Widows

" Thank you from all the Directors of WTB Group Ltd, as they were all most impressed and complimentary about the two-day conference that we had with you last week. They said that nothing was too much trouble, and the food was very impressive, and so I think you will be seeing WTB Group again!"
WTB Group Ltd